Trusted by brands
that expect the best
We’re proud to be more than just a service provider—we’re a long-term partner in our clients’ success. Whether it’s a fast-growing startup or an established enterprise, our clients trust us to deliver high-impact work that moves the needle.
Contact UsDerma Drink
They did a great job with the website and communicated well throughout the entire process. Definitely would recommend to anyone needing any type help with their store. Looking forward to continuing the relationship with further updates and advertisements.
Cozy Earth
Nathan and the team at Udundi are exceptional. They took over our site redesign after we had worked on it for over 8 months with our previous dev and design team. The difference was night and day. They are extremely professional and responsive. They met all of their deadlines and required no management from our team. On top of this, they do great work! Their design team is extremely knowledgable and helped improve upon our previous designs. The dev team is very good as well and was able to work through problems that our previous developer could not figure out. In the past, I have felt that our design and dev team was doing the bare minimum. Nathan and his team always go above and beyond to make sure we are satisfied. They are always quick to respond, even if I am bugging them in the middle of the night to fix something. If you have any design or development needs I highly recommend working with them!
cheeky paper co
I came to Udundi with big ideas and visions thinking they would only be able to hit very few of those in the small timeframe I gave them-- they made every single one of those ideas come to life. To say I am thrilled with the result is an understatement. Thank you, Udundi!
Sadderday
We reached out to Udundi for a new logo and our first ever brand/style guide. Their team was able to analyze our current brand and create a brand guide that we'll be able to rely on moving forward. They offered up plenty of options during the process, and applied feedback very well as we narrowed down our focus. Even before the initial project was complete, we started working with Udundi on merchandise designs because we were so pleased with the results thus far. We can tell they put a lot of thought & time in to each deliverable.
Flossthreads
Udundi has knocked this one out of the park. I reached out to them being an Austin Native myself and knew shortly after I wanted to work with them. They were very open to what I was trying to do but I left most of the design aspects to them to get creative with and dont think I could've asked for a better team to work with. I will be working with them on a retainer basis as well for marketing and branding and am looking forward to the experience.
The Blakery
Incredible team of people who worked hard and efficiently to create my dream website! The dedication to every detail is truly reflected in all of their work and commitment to satisfying every client’s desires. Christian and Sarah were amazing to work with, always staying on top of everything and ensuring every kink is worked out. Couldn’t ask for a better company to work with on creating my dream website! Highly recommend.
Elitist
The Udundi team was a pleasure to work with from A to Z. We interviewed 15+ agencies and chose to go with Udundi. Most others were either too expensive or would outsource the work. Udundi was a full US company and reasonable costs too. Sarah was quick to turn around design mockups without us having to be too hands on. The designs were done so well that we only needed a few rounds of revisions. Harris was also amazing on the development side, getting the entire theme developed in record time from scratch within 30 days. We didn't need to get too involved on the development side either. We love working with talented teams who don't need us micro-managing through every step of the process. It saves a lot of valuable time for everyone. Highly recommend working with their team. We look forward to working together on our next project very soon. Thanks a ton to the whole Udundi team!
Linen Mart
Great work, I worked with several web designers. these guys are the probably the best in the industry. I never met such a dedicated experienced team. I recommend them for any kind of work online. Thank you guys again for the great work.
Out of the Woods
Udundi has been a great partner for our ongoing site management with tweaks/fixes as needed. They are responsive and committed to service - all key traits especially for a web partner.
Bev
It has been a pleasure working with Udundi over the past year. They have helped us maintain our website, from working on high level projects as designing and developing custom landing pages, assisting with product launches, custom app integrations, and conversion rate optimization through A/B testing, to troubleshooting issues on our site as they come to our attention. Through close communication via Slack, weekly Zoom meetings, and organizing project priorities and their details within a shared Jira board, we have been able to efficiently execute on and tackle our goals.
Spidertech Tape
Udundi was one of the shopify experts that reached after having posted the job. The company and the team they have are fantastic. They were able to help achieve our custom bundle builder without hiccups. Great communication and support the whole way through the build.
Felt Right
Udundi is very knowledgeable about all things Shopify. They are up-to-date with the latest Shopify features and have helped us identify ways increase conversion rates. They are responsive, easy to work with, and a great partner.
Graba Matcha
Sarah and the team were super communicative, great to work with and professional. We highly recommend!
Finding Good
It’s hard to convey in words how valuable the team at Udundi has been for our business. Before I had always used third party invoicing for sales or one off PayPal/Venmo purchases. Having my whole website be Shopify based with a central location for all of my assets is a game changer.
Would highly recommend any business, small or large, use Shopify for sales and conversion and have Udundi build it out for you!
Doughy
Doughy is a vegan cookie dough brand with a vibrant visual identity. They came to us for a full website overhaul—including a Shopify migration from Wix, standout UX, and interactive custom features that brought their brand to life
Cozy Earth
Cozy Earth is a premium loungewear and bedding brand known for elevated comfort and sustainable materials. Since 2020, we have served as their full-service digital partner, guiding the brand through a period of explosive growth. What began as an urgent website rescue and relaunch evolved into a long-term partnership spanning Shopify development, CRO, UX/UI design, custom applications, mobile app development, and omni-channel marketing support.
Glow Luxury
Glow Luxury is a fast-growing luxury bag reseller with a highly engaged community. From the very beginning, we’ve partnered with their team to build the brand, from visual identity to a fully custom Shopify site tailored to their unique business model and evolving customer needs. With their loyal customer base, we’ve helped strategize new and unique ways to drive retention by leveraging Klaviyo.
Discovery
As Discovery Channel’s trusted Shopify Partner, we supported multiple brand initiatives across the Discovery Store, Project Cat, and Discovery Destinations—delivering high-performance storefronts and memorable user experiences.
The Blakery
The Blakery is an edgy cookie company offering customizable dessert boxes with freshly baked cookies. We partnered with their team to design and develop a playful, motion-rich Shopify site that turns shopping into an experience.
Skratch Labs
Skratch Labs already had a high-performing site—but our challenge was to make it even better. Through detailed funnel analysis and data-driven testing, we identified friction points and implemented strategic UX enhancements across the site.
Bev
Bev is a bold canned wine brand focused on female empowerment and building community. We partnered with their team to enhance their Shopify site with data-driven CRO, engaging creative, and ongoing design and development support.
Doors.com
Doors.com came to us with a massive product catalog and a goal to modernize their online experience on Shopify. Their existing system was cluttered with redundant products and backend complexity—making both the customer journey and internal maintenance harder than it needed to be. Our challenge was to simplify and streamline everything—while ensuring door configuration was simple, not overwhelming.
250+
Custom Shopify themes built
40%
Average conversion improvement
160%
Average organic traffic increase
13+
Years of Shopify expertise
Why brands choose Udundi
Fully in-house, senior-level team
Every developer, designer, and strategist at Udundi is in-house and US-based. We never outsource to offshore contractors or junior freelancers. You get consistent expertise, direct communication, and a team that builds deep institutional knowledge about your business over time — not just the current sprint.
eCommerce growth expertise
Udundi helps brands grow through eCommerce development, website design, platform migrations, conversion rate optimization, and long-term digital support. That broader expertise gives clients stronger strategy, faster problem-solving, and high-performing solutions built to improve user experience, site performance, and online revenue.
Long-term partnership mindset
We don't optimize for one-off projects. Most Udundi clients have been with us for multiple years. That continuity pays real dividends: a team that deeply knows your brand, your codebase, and your customers can move faster, make smarter decisions, and deliver compounding results over time.
Frequently asked questions
Common questions about working with Udundi and what clients experience when partnering with our team.
Udundi clients consistently highlight three things: the quality and craftsmanship of the final product, the reliability and responsiveness of the team throughout the project, and the measurable results they see post-launch. Many clients come to us after frustrating experiences with agencies that over-promise and under-deliver. What they find at Udundi is a team that's direct about scope, timelines, and expectations — and that actually follows through. The reviews and testimonials on this page reflect years of projects delivered on spec and on time for brands ranging from fast-growing startups to enterprise Shopify Plus merchants.
Long-term partnerships are at the core of how Udundi operates. Many of our clients have been with us for three, five, or even ten years. After an initial project — whether it's a new Shopify store, a migration, or a redesign — most clients transition into an ongoing retainer for continuous development, optimization, and support. This continuity matters: when a team knows your brand, your tech stack, and your goals deeply, every project moves faster and produces better results. We're not looking for one-off projects — we're looking to become a true extension of your team.
Results vary by project type, but across our client portfolio we see consistent, meaningful outcomes. Custom Shopify theme launches typically drive an 18–25% average increase in sales. Our CRO and A/B testing engagements average a 40% improvement in conversion rates. Clients who invest in our Shopify SEO services see an average 160% increase in organic traffic. These aren't outliers — they reflect the systematic, data-driven approach we bring to every engagement. Specific client outcomes are available on our case studies page.
Yes. Post-launch support and ongoing development are a core part of Udundi's service offering. After every project, clients can move into a monthly retainer covering continuous development, bug fixes, Shopify platform updates, performance monitoring, and ongoing CRO work. Many clients choose this path because they've seen firsthand how consistent, expert attention to their store drives compound growth over time. Retainer clients get priority response times and a dedicated team that already knows their codebase and brand intimately.
Communication is one of the most common pain points clients mention from experiences with previous agencies. We address this with a structured process: dedicated project leads, regular sprint reviews, shared project dashboards, and a commitment to same-day response times during active projects. We're direct about timelines, honest about scope changes, and proactive about surfacing issues before they become blockers. Our clients don't chase us for updates — we bring updates to them.
Over 13+ years specializing exclusively in Shopify, Udundi has built and optimized hundreds of stores — including 250+ custom Shopify themes, 180+ custom Shopify apps, and 450+ stores optimized for organic search. This depth of experience means we've encountered virtually every technical challenge the Shopify platform can present, and we know how to solve them efficiently. It also means we bring proven patterns and best practices to every engagement rather than figuring things out on your dime.
Yes — Udundi holds Shopify Plus Partner status, awarded to agencies that demonstrate deep technical expertise, a strong track record of successful enterprise Shopify implementations, and adherence to Shopify's quality standards. As a Shopify Plus Partner, we have access to dedicated Shopify support channels, early platform features, and the technical depth needed for complex Plus projects — including Shopify Functions, custom checkout extensibility, multi-store setups, B2B implementations, and advanced automation workflows.
The best first step is to reach out through our contact page. We'll schedule a free discovery call to understand your current situation, goals, and challenges — whether you're planning a new store launch, a migration from another platform, or looking to improve an existing Shopify store's performance. After the discovery call we provide a detailed scope and proposal. There's no obligation, and many clients say the initial call alone gave them a clearer picture of what they actually needed.
Looking for an eCommerce growth partner?
From eCommerce website design and custom development to Shopify migrations, CRO, SEO, and ongoing support, Udundi helps brands increase conversions, organic traffic, and online revenue.
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