Make retention
your growth engine.
Acquiring traffic is only the beginning. Real growth comes from converting visitors into customers—and turning those customers into repeat buyers who stay engaged, spend more over time, and advocate for your brand. At Udundi, we take a holistic approach to growth, aligning on-site conversion, email & SMS, loyalty, subscriptions, and ongoing optimization to create a cohesive customer journey from first click to repeat purchase.
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Services to turn traffic into lifetime value
Full-Service Email & SMS
We manage your email and SMS programs end-to-end from strategy and segmentation to creative, copy, and implementation. As Klaviyo Partners, we build and optimize high-performing flows and campaigns that feel on-brand, timely, and personalized while continuously testing and refining to lift engagement, conversion, RPR.
- Automated flows & lifecycle strategy
- Campaign planning, design, and copy
- Performance reporting & optimization
Subscriptions & LTV Optimization
We design and optimize subscription experiences, combining strategy, UX, and development to increase adoption and retention. With custom widgets, PDP upsells, and branded account dashboards, subscriptions feel seamless, on-brand, and built to drive lifetime value.
Loyalty Programs without Limitations
We go beyond plug-and-play loyalty tools to build custom experiences that reward your best customers and drive repeat behavior like members-only collections, early access drops, and SMS-gated perks, designed to feel intentional, differentiated, and fully integrated.
Conversion Rate Optimization (CRO)
We optimize the full customer journey using data and experimentation to increase conversion, retention, and repeat purchases.
- On-site and lifecycle A/B testing
- Custom landing pages
- ADA compliance
- Lift conversion rate, RPR, and CLV
Retention proven in practice
Glow Luxury
Glow Luxury is a fast-growing luxury bag reseller with a highly engaged community. From the very beginning, we’ve partnered with their team to build the brand, from visual identity to a fully custom Shopify site tailored to their unique business model and evolving customer needs. With their loyal customer base, we’ve helped strategize new and unique ways to drive retention by leveraging Klaviyo.
Quantum Squares
Quantum Squares is a caffeine-infused energy bar brand focused on fueling high-performance lifestyles. They came to us for a Shopify experience that would strengthen customer relationships through subscription-first thinking, loyalty-building UX, and an account page designed to maximize lifetime value.
Cozy Earth
Cozy Earth is a premium loungewear and bedding brand known for elevated comfort and sustainable materials. Since 2020, we have served as their full-service digital partner, guiding the brand through a period of explosive growth. What began as an urgent website rescue and relaunch evolved into a long-term partnership spanning Shopify development, CRO, UX/UI design, custom applications, mobile app development, and omni-channel marketing support.
Bev
Bev is a bold canned wine brand focused on female empowerment and building community. We partnered with their team to enhance their Shopify site with data-driven CRO, engaging creative, and ongoing design and development support.
Powered by the right tools
We partner with best-in-class platforms and extend them with thoughtful strategy, creative, and custom development to drive conversion, retention, and lifetime value.
Ready to turn traffic into lifetime value?
From first click to repeat purchase, let’s design experiences that keep customers engaged and coming back for more. Contact us for more details or te schedule a consultation.
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